Elora Info HUB Associates Private Limited referred to as "we," "our," and "us'' is the sole owner of Stylishvibe. Offering our user’s (“you”, and “your”) a premium experience is our sole aim. If you happen to receive a damaged or defective item, we extend our apologies for the inconvenience. Contacting our customer service team allows you to return or exchange an item within 48 hours of receiving it. If you get any wrong item, get in touch with us promptly, and we will organize a replacement or refund for you. To make a return, the item must be in good shape and not show any signs of wear or damage. To ensure a successful return, it is important to retain all labels, packaging, and invoices. If these items are lacking, returns may not be able to be processed. If your item is not received in its original state or with all parts, contact our support team within 48 hours.
Process of Return
You can begin the return process by getting in touch with our customer service team. A team member will provide you with detailed instructions and guidance throughout the process. After we receive and confirm the returned item, we will issue a refund or exchange within 5-7 business days.
Exceptions / Non-Returnable Items
Items that are perishable, like flowers, plants, and custom-made personal items, are not covered by our return policy. Once digital products, like e-books and software, are viewed or downloaded, they are non-returnable and non-refundable. You will receive notification of any particular exclusions to the mentioned categories when you make the purchase.
Return Shipping
The shipping costs for returning an item are the responsibility of the user. If there is a mistake made by our company, we will gladly pay for the return shipping expenses.
Refund Method
Refunds will be processed using the initial payment method used for the purchase. Once we receive and examine the item you returned, your refund will be issued in 5-7 business days.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please do not hesitate to contact us.